portalgaq.blogg.se - What is salesforce platform app builder

Customer Relationship Management (CRM) is divided into different clouds like Service Cloud, Data Cloud, Marketing Cloud, Community Cloud, Analytics Cloud and App Cloud. In Service Cloud, we have the following features. Premium Customer support is done through mobile, Email, Instant messaging, Twitter, Facebook and other social network platforms. Sales Cloud will have the following features. The Sales Cloud is a Customer Relationship Management. Sales Force Automation is the most popular sales tool which speeds the sales process and streamlines lead to cash.

offers its services through four different clouds :

cloud application platform is sold as a subscription.

User Interface is built with many support functions like accounts, contacts, Sales opportunities, Chatters, Quotes and many more.

Salesforce is one type of database which has different and fancy User Interface.

We can call as a Salesforce automation (SFA) tools, where the user can develop several applications, Website and portals using drag and drop environment.

Salesforce is not just a Customer Relationship Management tool, it provides Software, Platform, and Infrastructure as a Service. After many updates, Salesforce released a proprietary language called Apex (syntactically similar to Java). Salesforce with their first release offered CRM product and later they released API (Application Programming Interface) for exposing data on their server to clients via protocols.